Privacy Policy

Important Notice Regarding Text Messaging Data

We do not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or other purposes unrelated to providing our services. All text messaging opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following categories of information:

Personal Information: Name, email address, phone number, physical address, payment details when you make a purchase or request a quote, and timestamped opt-in records across our communication channels.

Non-Personal Information: IP address, browser type, operating device details, site navigation patterns, and analytical data gathered through cookies and related tracking tools.

Customer Communication Records: Inquiries, service requests, appointment scheduling preferences, order history, and feedback.

2. How We Use Your Information

We use collected data to:

Fulfill, manage, and improve our services.

Process transactions and customer payments securely.

Send transactional notices, appointment confirmations, updates, and customer support messages.

Enhance site speed, navigation, and user experience.

Prevent fraudulent activity and protect network security.

Maintain auditable logs of communication preferences and consent.

3. SMS Messaging & Compliance

Program Terms & Conditions

By opting into our text messaging service, you consent to receive SMS notifications related to requested services, including appointment reminders, account notices, and customer support updates.

Opt-In & Consent: Messages are sent only to individuals who provide express consent. We maintain time-stamped records of all opt-in actions in compliance with the Telephone Consumer Protection Act (TCPA) and applicable cellular industry standards.

Opt-Out Instructions: You may cancel SMS notifications at any time by texting "STOP" in response to any message received. You will receive a final confirmation text, and no further messages will be sent unless you submit a new opt-in request.

Message Frequency & Content: Frequency varies depending on your appointments and interactions. All messages are directly tied to the services you request. We do not transmit unsolicited marketing texts.

Support: Text "HELP" to the originating number for assistance, or reach out to our team using the contact channels listed at the bottom of this policy.

Carrier Disclosures: Standard message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, and most regional wireless providers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors supporting operational services (such as customer support infrastructure) is strictly limited to direct service fulfillment. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any outside parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. Data sharing is limited to:

Service Providers: Authorized vendors who assist our daily operations (such as payment processing and secure system hosting) and SMS gateway providers strictly to deliver requested messages. All vendors are bound by contractual confidentiality and security obligations.

Legal Compliance: Disclosures required to comply with court orders, statutory obligations, or legitimate law enforcement requests.

Business Transfers: Successor entities in the event of an operational merger, acquisition, or asset transfer, subject to the continuous protections outlined in this policy.

All the above categories explicitly exclude text messaging originator opt-in data and consent; this information will not be shared with third parties or affiliates.

5. Data Security

We apply appropriate administrative, technical, and physical safeguards to protect personal data:

Industry-standard encryption for data in transit and at rest.

Restricted access controls and strict authentication protocols.

Routine monitoring, vulnerability assessments, and system patching.

Incident response procedures and compliant breach notifications.

While we take every reasonable measure to protect your data, no internet transmission or digital storage platform can be guaranteed completely immune to compromise.

6. Cookies & Tracking Technologies

We deploy cookies and standard web technologies to evaluate website traffic, preserve user preferences, optimize responsive site delivery, and measure feature usage. You can manage or disable cookie handling through your browser preferences; disabling certain cookies may affect site functionality.

7. Your Rights & Choices

Depending on your jurisdiction, you may hold rights to:

Access, correct, update, or request deletion of your personal data.

Opt out of email marketing via the "unsubscribe" link in any marketing email.

Terminate SMS alerts immediately by replying "STOP".

Withdraw communication consent or request an accounting of processed data.

To exercise any of these options, contact our privacy team using the channels below.

8. Third-Party Links

Our site may contain links to independent third-party platforms. We do not control and are not responsible for the privacy practices or content of third-party domains. We advise reviewing the respective privacy statements of any external site you visit.

9. Policy Updates

We review and update this Privacy Policy periodically. Revisions will be published directly on this page with an updated effective date. Continued use of our site after updates constitutes acceptance of the amended terms.

10. Contact Us

For questions regarding this Privacy Policy, your data preferences, or SMS compliance, contact us directly through our website or phone.